Returns & Exchanges
At AgeMate, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn and tagged items. Whether you need a different size or a full refund, our team is here to ensure your satisfaction with every purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all garment tags remain attached.
- 3.Ship It Back
Drop off your package at any authorized carrier location listed on your return label and keep your tracking receipt for reference.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.